Orders are typically processed within 1–2 business days. Any orders placed after 2pm or on weekends are handled the next working day. During peak seasons, there may be slight delays.
We offer a range of delivery options across the United Kingdom:
We ship internationally to selected countries. Delivery times and costs will vary depending on your location.
Dispatch times – All orders placed (excluding Pre Order items) will be dispatched within 1-3 working days, excluding bank holidays. If your order is placed over the weekend or a bank holiday, it will be shipped on the next working day. All packages are sent with a signature required service for security purposes.
Once your order has been dispatched, you'll receive an email with tracking information. Please allow up to 24 hours for tracking to update after dispatch.
Missed deliveries will usually result in a calling card being left by the courier. If a parcel is returned to us due to non-collection or incorrect address, additional postage fees may apply to resend the item.
If you are placing an order from outside of the UK please note a customs charge may be applied to your package, in order for the package to be delivered this must be paid. All charges to do with importing goods are the responsibility of the customer. We don't have any control over customs charges levied by governments around the world on the importation of goods. Every country has its own specific rates for duties and it's worth frequenting the possible charges you may incur as a result of buying goods from an international seller. Please be aware your delivery timeframe may be affected by custom clearance; in some cases, the package can take up to 30 days to be cleared through customs. It is the customers responsibility to contact the shipping company or customs department directly for assistance with customs clearance. Please note, any order that's declined/refused delivery by the receiver due to a customs charge reason will only get refunded on the successful return of the item to us and we will refund the full order amount minus any customs charges or return postage fees and the initial postage payment applied to the shipment that we have to pay as a result of you refusing the order.